Managing User Registrations: Approvals and Activations

Managing User Registrations: Approvals and Activations

Social27's event management tool offers event owners the flexibility to approve user registrations before granting them access to the event. This feature ensures that event organizers can carefully manage who participates in their event, maintaining the quality and relevance of attendees. In this guide, we'll walk you through the steps to enable this registration approval process and efficiently manage user profiles.

Steps to Enable User Registration Approvals:

1. Log In to the Social27 Event Management Tool:

   - Begin by logging in to your Social27 event management tool using your credentials.

2. Navigate to Your Event:

   - Once logged in, navigate to the specific event for which you want to manage user registrations.

3. Access Advanced Settings:

   - From the event setup tab, locate and click on "Advanced Settings." This will take you to a page where you can configure various event settings.

4. Toggle Off "Auto-Activate Users on Registration":

   - Scroll down to find the setting that says "Auto-activate users on registration." By default, this setting is turned on, allowing users to gain immediate access upon registration. Toggle it off to enable registration approvals.

5. Save Settings:

   - After toggling off the setting, be sure to save your changes to apply the new registration approval process.

Managing User Registrations:

6. Notification Setup:

   - Before proceeding, set up communication to inform users about the new approval process. Let them know that their registration is pending approval.

7. Access Inactive Users Section:

   - Once users register for your event, they will initially appear in the "Users > All users > inactive users" section. This is where you will review and manage their registrations.

8. Activate or Reject Users:

   - To approve or activate individual user profiles, click on the ellipsis (three dots) next to their profile and select the "Activate" option. Conversely, you can choose to reject a user registration.

   9. Bulk Activation/Rejection:

   - If you have multiple user profiles to manage, you can do so efficiently by selecting the users you want to activate or reject. Then, choose the relevant option from the top right of the page.

   10. Set Up Appropriate Communication:

    - Remember to set up clear and informative communication for both instances—when a user's registration is approved and when it is rejected. Provide necessary instructions or reasons for rejection.

Conclusion:

By following these steps, you can take full control of user registrations for your event, ensuring that only approved participants gain access. This feature allows you to maintain the quality and relevance of your event's attendee list, ultimately enhancing the overall event experience. If you have any questions or encounter any issues while managing registrations, please don't hesitate to reach out to our support team for assistance.